At Medivoya, international patients are supported through a fully structured and carefully managed medical journey from arrival to departure. Our role extends far beyond treatment coordination. We take responsibility for the entire experience, ensuring comfort, continuity, and clarity at every stage.

From the moment a patient arrives in Istanbul, our team is present on the ground. We provide private VIP airport transfers and personally escort patients to their selected luxury hotel. Accommodation is arranged in advance to match the treatment plan, recovery needs, and personal preferences, allowing patients to settle in comfortably before their medical appointments.

Professional Transfers and On-Site Coordination

All transfers between the hotel, clinic, or hospital are handled by Medivoya using private vehicles and scheduled with precision. Patients are accompanied and supported throughout their visits, ensuring punctuality, smooth communication, and a calm, well-organised environment.

After each medical appointment, patients are safely transferred back to their hotel, where post-treatment comfort and rest are prioritised. Our team remains available throughout the stay, coordinating follow-up visits, check-ups, and any additional medical requirements.

This structured approach eliminates uncertainty and removes the logistical burden from patients, allowing them to focus entirely on their treatment and recovery.

Discovering Istanbul with Confidence and Comfort

For patients who wish to explore the city during their stay, Medivoya offers optional, carefully planned city experiences. Istanbul is a unique destination where history, culture, and modern life intersect, and we make it possible for patients to experience the city at their own pace and comfort level.

Private city tours, cultural visits, and personalised itineraries can be arranged upon request. All transportation is provided by our team, ensuring that patients travel safely, comfortably, and without disruption to their medical schedule. These experiences are designed to complement the treatment journey, not interfere with it.

End-to-End Responsibility Until Departure

As the treatment process concludes, Medivoya coordinates the final stages of the journey with the same level of care. Airport transfers are arranged in line with flight schedules, ensuring a smooth and stress-free departure from Istanbul.

Throughout the entire stay, patients are supported by a single, accountable medical partner. Clear communication, professional coordination, and patient wellbeing remain central to every decision we make.